SALES

5.0

SERVICE

4.0

280 ratings and 163 comments received in the last 90 days.

12 September 2025

Could not fault anything

12 September 2025

Looked well in the showroom

11 September 2025

All done efficiently.

09 September 2025

Thanks You Karl and Sytner Oldbury team

08 September 2025

It was a smooth experience from start to finish. Harry was very helpful and responsive and even after the sale, I still continued to receive excellent after sales care service, couldn't be happier with my purchase.

06 September 2025

Absolutely Overwhelmed Again Great Customer Service Everything Explained In Full Questions Answered

05 September 2025

I now have the car I wanted and my wife and I are happy with it. We haven't driven many miles yet but those we have done were very comfortable.

04 September 2025

Very happy with how quick I got my new car

03 September 2025

Everything was done professionally and it didn't take long for me to have the car from the time of the inquiry to picking up the car. Outstanding service by outstanding team.

28 August 2025

100% Luke was fantastic it was a pleasure dealing with him while deciding choosing and picking up the vehicle

21 September 2025

My car was vacuumed nicely but the outside car wash was a mess it was as if a bucket of water had been poured over and left

18 September 2025

Exemplary service from every member of staff especially Izzy and Mohammed

18 September 2025

They are scammers. Bullied me into having a service at 8000 miles and can't explain why. Now at 15000 miles it triggered again and they have reset the clock. The are unable to provide any reason for this. They don't respond to messages and emails.

16 September 2025

I was disappointed regarding the book on line price compared to the final cost

16 September 2025

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16 September 2025

See above

16 September 2025

Job done to high quality

15 September 2025

Excellent service & communication

14 September 2025

Whilst I appreciate the work has now finally been done the customer care has been awful from the start. Really not the bmw experience I've ever had before.

14 September 2025

Matter was dealt with in 24hrs

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